How long does it take for my order to ship?
Orders ship within 1-2 business days from our warehouses. From the time you place an order, it takes around 4-5 days for your order to arrive at your address.
I didn't receive my package though I have placed my order more than 5 days ago?
You can always check your order by calling us on 19353.
Can I expedite my order?
Please contact us online@embrator-eg.com or call 19353 for rush orders or questions about shipping times.
Do you ship internationally?
Yes, we ship internationally and we are working to lower our international shipping rates. Though we are not responsible for any international customs regulations or duties that may apply.
What is your return policy?
We accept the return of unused and unopened product in its original packaging within 14 days of purchase. Please contact us at online@embrator-eg.com or call 19353 to arrange a return.
How can I update the shipping address for my order?
If you created an account at checkout, you can sign back in to edit your shipping address. Otherwise, please contact us, online@embrator-eg.com, with your order number and one of our team members will update it for you.